ThermaCote® Privacy Policy

What information do we collect?

We col­lect infor­ma­tion from you when you reg­is­ter on our site or place an order.

When order­ing or reg­is­ter­ing on our site, as appro­pri­ate, you may be asked to enter your: name, e-​​mail address, mail­ing address, phone num­ber or credit card infor­ma­tion. You may, how­ever, visit our site anonymously.

What do we use your information for?

Any of the infor­ma­tion we col­lect from you may be used in one of the fol­low­ing ways:

• To improve cus­tomer ser­vice
(your infor­ma­tion helps us to more effec­tively respond to your cus­tomer ser­vice requests and sup­port needs)

• To process transactions

Your infor­ma­tion, whether pub­lic or pri­vate, will not be sold, exchanged, trans­ferred, or given to any other com­pany for any rea­son what­so­ever, with­out your con­sent, other than for the express pur­pose of deliv­er­ing the pur­chased prod­uct or ser­vice requested.

• To send peri­odic emails

The email address you pro­vide for order pro­cess­ing, may be used to send you infor­ma­tion and updates per­tain­ing to your order, in addi­tion to receiv­ing occa­sional com­pany news, updates, related prod­uct or ser­vice infor­ma­tion, etc.

How do we protect your information?

We imple­ment a vari­ety of secu­rity mea­sures to main­tain the safety of your per­sonal infor­ma­tion when you place an order

We offer the use of a secure server. All sup­plied sensitive/​credit infor­ma­tion is trans­mit­ted via Secure Socket Layer (SSL) tech­nol­ogy and then encrypted into our Pay­ment gate­way providers data­base only to be acces­si­ble by those autho­rized with spe­cial access rights to such sys­tems, and are required to�keep the infor­ma­tion confidential.

After a trans­ac­tion, your pri­vate infor­ma­tion (credit cards, social secu­rity num­bers, finan­cials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cook­ies are small files that a site or its ser­vice provider trans­fers to your com­put­ers hard drive through your Web browser (if you allow) that enables the sites or ser­vice providers sys­tems to rec­og­nize your browser and cap­ture and remem­ber cer­tain information

We use cook­ies to help us remem­ber and process the items in your shop­ping cart.

Do we disclose any information to outside parties?

We do not sell, trade, or oth­er­wise trans­fer to out­side par­ties your per­son­ally iden­ti­fi­able infor­ma­tion. This does not include trusted third par­ties who assist us in oper­at­ing our web­site, con­duct­ing our busi­ness, or ser­vic­ing you, so long as those par­ties agree to keep this infor­ma­tion con­fi­den­tial. We may also release your infor­ma­tion when we believe release is appro­pri­ate to com­ply with the law, enforce our site poli­cies, or pro­tect ours or oth­ers rights, prop­erty, or safety. How­ever, non-​​personally iden­ti­fi­able vis­i­tor infor­ma­tion may be pro­vided to other par­ties for mar­ket­ing, adver­tis­ing, or other uses.

California Online Privacy Protection Act Compliance

Because we value your pri­vacy we have taken the nec­es­sary pre­cau­tions to be in com­pli­ance with the Cal­i­for­nia Online Pri­vacy Pro­tec­tion Act. We there­fore will not dis­trib­ute your per­sonal infor­ma­tion to out­side par­ties with­out your consent.

As part of the Cal­i­for­nia Online Pri­vacy Pro­tec­tion Act, all users of our site may make any changes to their infor­ma­tion at any­time by log­ging into their con­trol panel and going to the ‘Edit Pro­file’ page.

Childrens Online Privacy Protection Act Compliance

We are in com­pli­ance with the require­ments of COPPA (Chil­drens Online Pri­vacy Pro­tec­tion Act), we do not col­lect any infor­ma­tion from any­one under 13 years of age. Our web­site, prod­ucts and ser­vices are all directed to peo­ple who are at least 13 years old or older.

Online Privacy Policy Only

This online pri­vacy pol­icy applies only to infor­ma­tion col­lected through our web­site and not to infor­ma­tion col­lected offline.

Your Consent

By using our site, you con­sent to this web­sites pri­vacy policy.

Changes to our Privacy Policy

If we decide to change our pri­vacy pol­icy, we will post those changes on this page.